🚨 FAQ

Cars and Clo

🚨 FAQ

Shop Policy

🚨 Cancellations
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We couldn't take cancellations and refund for any order. If you wish to cancel your order please contact us before the item has been shipped max (1 hours). Once the item has been marked shipped there is nothing we can do.

💰 Refund Policy
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All orders can't be returned or refunded. We do not accept returns, all sales are final. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

[NOTICE] Kindly note that in order to facilitate the complaint process, we request that customers provide an unboxing video as supporting evidence. Regrettably, complaints without accompanying evidence cannot be processed. We appreciate your understanding and cooperation in this matter.

🤚 Return Policy
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Unfortunately we don't do return policy. Please communicate your orders carefully to us if you have any doubt before buying them to avoid return. We'll make sure to package your orders carefully to prevent damage in shipping.

💸 Import Taxes
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Buyers are responsible for any taxes that may apply. 

🏰 EU Customers
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You will be required to pay VAT charge upon arrival. I also want to make it clear VAT is not part of the item price on my shop and therefore will not be paid by me. Please estimate potential charges. Please check your country VAT Rate Percentage.

📭 Lost Mail
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If for some reasons your package gets lost in the mail or doesn't arrive from the estimation date, please try to resolve this with your local post office before contacting us and if it’s lost, We couldn’t take the responsibility as we have mailed it and the carrier handles the rest. Everything is out of my control once we ship it. Please contact your local post office regarding missing mail.

🚀 Shipment
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All orders are final and we cannot take cancellations. After we ship we couldn't accept refunds. Please re-check your address before submitting your order.

· Asia 12-15 Business Days 
· Australia 12-15 Business Days 
· Europe 12-15 Business Days 
· Latin America 15-30 Business Days 
· Africa 15-30 Business Days 
· United States 15-30 Business Days 

Disclaimer*

Please be patient with shipping delays to United States

📦 Shipment Process
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If you place an order on Saturday, Sunday, Monday, Tuesday then delivery will be made on Wednesday

and if you place an order on Wednesday, Thursday, Friday then delivery will be made on Saturday

we will send tracking number and link to your email to check ongoing order.

🌍 List of Country
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Saudi Arabia, Qatar, UAE, Israel, Egypt, Malaysia, Singapore, Thailand, Mexico, Italy, Greece, Oman, Australia, United State, Spain, Ukraina, Estonia, Netherland, Kuwait, Canada, France, UK/Great Britain, Colombia, Puerto Rico, Chile, Algeria, Grermany, Peru, Argentina, Brazil, Ecuador.

🚨 Original Products
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All of our products are originally designed by Cars&Clo. We ship worldwide from Indonesia, if you see any other stores selling our products, please mind they are not part of Cars&Clo and most likely a rip off design with poor quality so be sure to only shop from our official shop to get the best quality products.

✅ By checking out you agree to these term and conditions.